25 November 2025
Our online engagement platform provider advised there was a technical issue with our engagement page and the public could not access it from approximately 8:00 pm on November 24 to 8:00 am on November 25. The issue has been fixed and the page is now live again for feedback.
We apologize for the inconvenience. If you have any questions or concerns, please reach out to the project team at mobility@edmonton.ca
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We acknowledge the traditional land on which we reside, is in Treaty Six Territory. We would like to thank the diverse Indigenous Peoples whose ancestors’ footsteps have marked this territory for centuries, such as nêhiyaw (Cree), Dené, Anishinaabe (Saulteaux), Nakota Isga (Nakota Sioux), and Niitsitapi (Blackfoot) peoples. We also acknowledge this as the Métis’ homeland and the home of one of the largest communities of Inuit south of the 60th parallel. It is a welcoming place for all peoples who come from around the world to share Edmonton as a home. Together we call upon all of our collective, honoured traditions and spirits to work in building a great city for today and future generations.
Please refer to the Data Collection Statement here.
1. 01 You will be informed, at the point of collection, that your personal information is being collected and the purpose for which it is being collected;
1. 02 You have a right of access to your information;
1. 03 You have control over how the City obtains, uses, and discloses your personal information;
1. 04 All uses of information are subject to you not having refused or withdrawn consent, unless disclosure is made for legal purposes.
2. Even if you do nothing more during your visit than browse through the web site, read pages, or download information, please be aware that the City automatically gathers and stores certain information about your visit. This information does not identify you personally. The City collects and stores only the following information about your visit:
2. 01 The Internet domain and Internet Protocol (IP) address from which you access the City's web site;
2. 02 The type of browser and operating system used to access the City's site;
2. 03 The date and time you access the City's site;
2. 04 The pages you visit on the City's site; and
2. 05 If you are linked to the City of Edmonton website from another website, the address of that website.
The City uses this information to help us make our site more useful to visitors, to learn about the number of visitors to our site and the types of technology our visitors use. The City does not track or record information about individuals and their visits.
3. The City of Edmonton website may contain links to other sites. The City is not responsible for the content and privacy practices of other websites and the City encourages you to examine the privacy policy and disclaimer of each site and make your own decisions regarding the disclosure of your personal information to that site.
4. The City of Edmonton uses electronic "cookies. " A cookie is a small amount of data that is transferred to your browser by a web server. It cannot be executed as code or deliver viruses. A session ID, along with time and date and other information may be placed in the cookie. This information is used to provide the user with an enriched experience while using the City's website. Once the user leaves the City's website, the session is considered done and the cookie expires. The City of Edmonton does not build profiles of users through the use of cookies and does not attempt to track individual users through the use of cookies. In order for a cookie to be written to your computer, cookies must be enabled by your browser. Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. If you decide to refuse a cookie, you may find that the web site does not behave as designed.
5. If you choose to provide the City with personal information in an e-mail or by filling out an electronic form and submit it to the City through our website, the City will use that information to respond to your message and to assist us to provide you the requested information or service.
6. E-mail messages are subject to the Protection of Privacy Act (POPA). The personal information you share with the City of Edmonton is provided only to those areas that are required to carry out the business that relates to you. All e-mail messages sent or received are the property of the City of Edmonton and may be accessed by department heads or their delegates without further consent of the author. All e-mail messages required to be retained by law will be printed and maintained through a records management process.
7. Security measures are implemented in order that web services remain available to all users. The City of Edmonton computer system employs software programs to monitor network traffic to identify attempts to tamper with information, or to otherwise cause damage.
8. Collection is authorized under section 4 (c) of the Protection of Privacy Act (POPA) and is managed and protected in accordance with the Act. The City intends to input the information into an automated system to generate content or make decisions, recommendations or predictions in accordance with the City of Edmonton Generative AI Standard.
Have questions or want to learn more about this policy, contact us:
| websupport@edmonton.ca |
Website Terms of Use
Please review these Terms of Use carefully. By accessing, using, or submitting material for or posting on involved.edmonton.ca, (the "Site") you accept and agree to comply with the following Terms of Use. If you do not agree with these Terms of Use, you should immediately discontinue any access to or use of this Site. These Terms of Use are subject to change from time to time. You should visit this web page periodically to review the Terms of Use that govern your access and use of the Site and are binding on you. For the avoidance of doubt, “you” refers to anyone who accesses, uses, submits Material to or posts on the Site.
License
The City of Edmonton ("The City") grants you a limited non-exclusive, non-transferable license to access and make personal, non-commercial use of the Site, provided the Site is not modified or downloaded (other than page caching) unless expressly authorized or permitted by The City. You will be fully responsible for any consequences resulting from any use. Any unauthorized use of the Site will terminate the license and all the limited rights or permission granted by The City.
Copyright and intellectual property rights
The City owns the intellectual property rights, including copyright, or has acquired the necessary licenses, in the information including all text, graphics, images, HTML code, multimedia clips, icons, the selection and compilation of the contents of the Site (collectively the "Contents"). All rights reserved.
The City grants you a worldwide, royalty-free, perpetual, non-exclusive licence to use the Contents, subject to these Terms of Use. You may copy, modify, publish, translate, adapt, distribute or otherwise use the Contents in any medium, mode or format for any lawful, non-commercial, personal, or educational purpose; however, no rights whatsoever are granted in the software used to make this site available (including but not limited to any software code).
Where you copy, modify, publish, translate, adapt, distribute, or otherwise use the Content as permitted above, you must acknowledge the source of the Contents and, where possible, provide a link to these Terms of Use.
You are not granted any right to use:
Notwithstanding anything in these Terms of Use, you are required to comply with all applicable laws, including all applicable Canadian and international intellectual property laws.
Non-endorsement
These Terms of Use do not grant you any right to use the Contents in a way that suggests any official status or that The City endorses you or your use of the Contents.
Participation in online discussion groups, comments & other communications
You may post or submit comments, suggestions, ideas, questions, or other information (“Material”) on the Site, provided the Material is not prohibited. Material that is prohibited by these Terms of Use includes but is not limited to the following:
You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of such content.
If you post or submit any Material, you grant The City an irrevocable, non-exclusive, royalty-free, right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, display, and sub-license such use of such content or material world-wide. You fully and irrevocably waive all moral rights to such Material. You represent and warrant that you own or otherwise control all rights to any Material posted or submitted and that your Material does not violate these Terms of Use or other City policy and will not cause injury to any person or entity; and that you will indemnify The City for all losses, damages, fines, costs, injuries or claims resulting from Material you supply.
The City takes no responsibility and assumes no liability for any Material posted by you or any third party. The City reserves the right to monitor and edit or remove any activity or material or inactivate any account that appears to violate these Terms of Use or guidelines for participating in an online discussion. If you repeatedly submit or post prohibited Material, The City reserves the right to prohibit or block you from further activity on the Site.
You are responsible for safeguarding your own password and ensuring any information you supply is accurate. The City is not liable for any losses, damages, fines, costs, injuries or claims resulting from your failure to properly safeguard your password or supplying inaccurate information.
Limitation of liability, disclaimer of warranties and conditions
The Contents and any services are provided in good faith on an "as is" basis and were current at the time of posting for use on the Site. The City and its third party provider who hosts/develops the Site are not required to provide regular or any updates to the Contents or format of the Site.
The City and its third party provider who hosts/develops the Site disclaim all warranties or conditions, express or implied, in respect of the Contents and any services considered by these Terms of Use, including without limitation, implied warranties and conditions of merchantability and fitness for any particular purpose, non-infringement or accuracy. This disclaimer applies to the fullest possible extent in jurisdictions that limit the exclusion of implied warranties.
The City and its third party provider who hosts/develops the Site are not responsible for any liability of any kind for any direct, indirect, incidental, consequential or other losses, damages, fines, costs, injuries or claims resulting from the use, misuse or misinterpretation of any Content or services provided by this Site.
Indemnity
You agree to indemnify, defend and hold harmless The City and its third party provider who hosts/develops the Site and their respective officials, officers, employees and authorized representatives, as applicable, from and against any liability, loss injury (including injuries resulting in death), demand, action, cost, expense, or claim of any kind, including but not limited to lawyer's fees, relating in any way to your use of the Contents or any services provided by this Site.
Links
Links to third-party Web sites are provided solely as a convenience to you. These other Web sites, with the exception of The City’s official website at www.edmonton.ca, were independently developed by parties other than The City and The City assumes no responsibility for the accuracy or appropriateness of the information contained in such Web sites. The inclusion of any link to another Web site does not imply an endorsement by The City and should not be construed as an endorsement of that party or its product or services. If you decide to access linked third party Web sites, you do so entirely at your own risk. When you visit another site, please review their terms of use. The City’s official website at www.edmonton.ca is governed by separate Conditions of Use.
You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Site, so long as the link does not portray The City, its officials, its employees, or its Content, products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any logo or other proprietary graphic or trademark of The City as part of the link or otherwise without express written permission.
Site policies, modification and severability
We reserve the right to make changes to our Site, policies or Terms of Use and provide any additional terms at any time. The changes or additional terms are effective immediately upon their posting on the Site. Your use of the Site will be subject to the Terms of Use posted on the Site at the time of use. In the event any of these conditions should be determined to be invalid, void, or for any reason unenforceable, that condition will be deemed to be severable and will not affect the validity and enforceability of any remaining conditions.
Termination
If you violate these Terms of Use or other policies and guidelines posted on this Site, your permission to use the Content automatically and immediately terminates and you must immediately destroy any copies you have made of the Content. The City reserves all of its rights at law and in equity.
Governing law and jurisdiction
Your use of the Site is governed by the laws of the Province of Alberta. You agree and submit to the exclusive personal jurisdiction and venue of the courts located in Edmonton, Alberta.
Descriptions
The City has attempted to be as accurate as reasonably possible, however, it does not warrant that Contents of the Site are accurate, complete, reliable, current, or error-free. The City makes no warranty for any Material posted by users of the Site.
Request for permission/further information
Any use beyond the scope permitted by these Terms of Use requires express written permission from The City. The requirements for obtaining written permission may include but is not limited to an additional formal license agreement to which a license fee may apply. You may contact us at 780-442-4382, PublicEngagement@edmonton.ca for further information regarding this Site.
Privacy
The City is subject to the Alberta Access to Information Act (ATIA) and the Protection of Privacy Act (POPA). Please see The City’s Web Privacy Code at http://www.edmonton.ca/privacy.aspx.
The City and its third party service provider who develops/host the Site may collect aggregate, anonymous transactional and performance data related to the use of the software and use such data for business purposes (including use optimization of the software and product marketing), but will not reveal the identity of any user of the Site, including you
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