Corporate Accessibility Plan

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Last year, City Council approved the Accessibility for People with Disabilities - Policy C602. The City is now working to develop an Action Plan (Corporate Accessibility Plan) to support carrying out the policy. Tackling the actions will take some time. The proposed Plan will be in effect from 2021 to 2024. Over those three years we will provide updates on our progress.

In spring 2020, we asked people with disabilities, and their caregivers, questions about accessibility in the City. City working committees used this feedback to develop the Accessibility Actions that we are now sharing with you.

As you review the Actions, tell us what you like, what could be better, and anything we missed. For some Actions, we want to know how much you think they will impact people with disabilities. For others, we want to get your feedback. Click on the icons below OR keep scrolling to the get to the Actions. The Actions have been categorized to make it easier. You can provide feedback until 5:00 pm on Wednesday, December 9th.

We will use this feedback to help finalize the Accessibility Plan. That Plan will be presented to the City Manager for approval in 2021.

We are also interested in hearing from you if you have applied for a job with the City of Edmonton as a person with a disability. There is a survey that you can complete below.

Other formats of the information on this page are available upon request (e.g. Braille, telephone, etc.). Contact the project manager at barrierfreeyeg@edmonton.ca if you need help.


An illustrated icon showing a commercial waste binWaste Collection Actions
An illustrated icon showing a voting ballotEdmonton Elections Actions
an illustration icon of a person with a  headsetCommunications Actions




Last year, City Council approved the Accessibility for People with Disabilities - Policy C602. The City is now working to develop an Action Plan (Corporate Accessibility Plan) to support carrying out the policy. Tackling the actions will take some time. The proposed Plan will be in effect from 2021 to 2024. Over those three years we will provide updates on our progress.

In spring 2020, we asked people with disabilities, and their caregivers, questions about accessibility in the City. City working committees used this feedback to develop the Accessibility Actions that we are now sharing with you.

As you review the Actions, tell us what you like, what could be better, and anything we missed. For some Actions, we want to know how much you think they will impact people with disabilities. For others, we want to get your feedback. Click on the icons below OR keep scrolling to the get to the Actions. The Actions have been categorized to make it easier. You can provide feedback until 5:00 pm on Wednesday, December 9th.

We will use this feedback to help finalize the Accessibility Plan. That Plan will be presented to the City Manager for approval in 2021.

We are also interested in hearing from you if you have applied for a job with the City of Edmonton as a person with a disability. There is a survey that you can complete below.

Other formats of the information on this page are available upon request (e.g. Braille, telephone, etc.). Contact the project manager at barrierfreeyeg@edmonton.ca if you need help.


An illustrated icon showing a commercial waste binWaste Collection Actions
An illustrated icon showing a voting ballotEdmonton Elections Actions
an illustration icon of a person with a  headsetCommunications Actions



  • These are actions that have to do with fun and interesting things to do in Edmonton. You can read about some things we are already doing, too. Tell us what you think about our new ideas below. You can tell us what you like, what could be improved, and/or anything we missed. We will use your input to finalize the actions for the Plan.

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  • These actions are to improve the way we ask people for input on projects. Tell us what you think about our new ideas below. You can tell us what you like, what could be improved, and/or anything we missed. We will use your input to finalize the actions for the Plan.

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  • These actions are about how people that work at the City can think about and consider accessibility when they do their work. Here are a couple of things we already doTell us what you think about our new ideas below. You can tell us what you like, what could be improved, and/or anything we missed. We will use your input to finalize the actions for the Plan.

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  • These actions address how we support other community partners to become more accessible. We already have some things we do that you can read aboutTell us what you think about our new ideas below. You can tell us what you like, what could be improved, and/or anything we missed. We will use your input to finalize the actions for the Plan.

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  • These are actions to improve accessibility in transit. You can read about some accessibility-related transit things we do already. Tell us what you think about our new ideas below. You can tell us what you like, what could be improved, and/or anything we missed. We will use your input to finalize the actions for the Plan.

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  • These actions have to do with City things that get built, like roads and recreation centres. You can read about some things we are already doing, tooTell us what you think about our new ideas below. You can tell us what you like, what could be improved, and/or anything we missed. We will use your input to finalize the actions for the Plan.

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  • These actions deal with how the City gets information out to people that live here or want to visit. We already do some things to improve accessibility in communications that you can read about. Tell us what you think about our new ideas below. You can tell us what you like, what could be improved, and/or anything we missed. We will use your input to finalize the actions for the Plan.

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  • These actions are meant to improve accessibility for City Council and School Board elections. The next one is in October, 2021. Right now, we have captioning services available in our virtual information sharing sessions. We also have an accessible elections office building and training rooms. Tell us what you think about our new ideas below. You can tell us what you like, what could be improved, and/or anything we missed. We will use your input to finalize the actions for the Plan.

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  • These actions are about garbage pick up in the City. We have an assisted waste collection service where garbage and recycling gets picked from outside the front or back door of the home. Tell us what you think about our new ideas below. You can tell us what you like, what could be improved, and/or anything we missed. We will use your input to finalize the actions for the Plan.

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  • If you've applied for a job with the City as a person with a disability, we want to hear from you! 

    Consultation has concluded
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